Privacy Policy

Who we are

Our website address is https://theboardwalk.ie. This policy explains how Cuilcagh Boardwalk (“we”, “us”) collects and uses personal data when you visit this website, make a booking or place an order. We are the controller of the personal data described here, and we handle it in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

What personal data we collect

When you make a booking or place an order we collect your name, email address, telephone number, billing address and the details of your booking or order. If you contact us through a form or by email, we collect the details you give us. We also collect your comments if you leave one (together with your IP address and browser details to help detect spam). Technical data such as your IP address, device and browser type and the pages you view is collected through server logs and, if you accept them, analytics and marketing cookies.

How and why we use your data

We use your data to take and manage bookings and orders, take payment, send booking confirmations and important service messages, answer your enquiries, keep financial records, prevent fraud and spam, and understand how the website is used so we can improve it. Our lawful bases are: performing a contract with you (bookings and orders), our legal obligations (accounting and tax records), our legitimate interests (running and securing the website and answering enquiries) and your consent (optional cookies and any marketing).

Cookies

We use strictly necessary cookies to make the website, basket and booking system work and to remember your cookie choices. Cookies for analytics and marketing, such as Google Site Kit analytics and Meta (Facebook) tools, are only set if you give your consent. You can accept or change your choices at any time using the cookie settings on the website, and you can withdraw your consent as easily as you gave it. Our cookie banner and settings list the cookies in use.

Who we share your data with

We do not sell your personal data. We share it only with service providers who help us run the website and business, acting on our instructions: our website host, our payment provider Trust Payments, our email provider, Cloudflare (Turnstile spam protection on forms), and, if you consent, Google (analytics) and Meta (advertising and measurement). Some of these providers are located outside the European Economic Area, including in the United States. Where this happens we rely on appropriate safeguards such as the EU adequacy decisions or standard contractual clauses. We may also share data where we are required to by law.

How long we keep your data

We keep booking and order records for as long as the law requires for accounting and tax purposes, normally six years. Enquiries are kept only for as long as needed to deal with them. Comments are kept until they are removed. Analytics data is kept in line with the settings of the analytics provider.

Keeping your data safe

We use reasonable technical and organisational measures, including secure (HTTPS) connections, access controls and security software, to protect your data from loss, misuse and unauthorised access. Card payments are processed by our payment provider and we do not store your full card details.

Your rights

You have the right to ask for access to your personal data, to have it corrected or erased, to restrict or object to its use, to data portability, and to withdraw consent at any time without affecting earlier use. To use any of these rights, contact us at info@theboardwalk.ie. You also have the right to complain to the Irish Data Protection Commission (www.dataprotection.ie).

Changes to this policy

We may update this policy from time to time. The current version is always on this page. Last updated: November 2026.